What are your hours?

Monday – Saturday
8am – 10am
4pm – 6pm

Sunday
4pm – 6pm

What days are you closed?

We are closed on Christmas Day, Boxing Day, New Years Day, Easter Sunday.

Good Friday open 8 -10am closed 4-6pm

Easter Monday closed 8 -10am open 4-6pm

For all other public holidays (Waitangi, ANZAC, Labour Day, Kings Birthday, Matariki) we are closed in the morning ( between 8-10am) and open in the afternoon ( between 4-6pm).

Please note; We request that all cats are transported in a secure cat cage. A cat in your arms could easily be frightened while being carried in from your car. We have cages available for loan ($20 deposit) fully refundable on return of the cage.


How much does it cost?

Rates:

- Our standard rate is $20 per day.

- Two cats sharing a suite $36 per day.

-Window suite with individual outside run $22 per day .

With the outside runs, priority is given to long stays, free with bookings over 21 days, under 21 days request with booking for extra $2 day if available on a first come basis.

Peak holiday periods; Easter, School holidays, statutory Holidays, all of December and January there is a minimum three day charge.

At all other times there is a minimum two day charge and long terms rates apply for stays of more than 30 days, except during peak holiday periods.

Over 30 days, 5% discount. Over 60 days 10% discount.

A long term stay with us will require regular payments to be made during the period of the stay.

Note; Feline Guests are charged on arrival day regardless of time, Guests are not charged for the day of checkout if they depart before 10am, but after 10am a full days fee will apply.

Due to high demand during peak times, (all public and school holidays) we reserve the right to charge in full for occupancy which has been booked but is not used, for whatever reason.

Payment:

- Payments must be made in full by day of departure unless prior arrangements with management have been made.

- Payments can be made online or direct credit. Alternatively, cash, eftpos and credit card payment can be made upon drop off or collection. For internet banking payment to;

GJ & D Connell Partnership. Nelson Building Society

Account 03 1354 0618486 00

- Bookings over 30 days require the first month to be paid in advance. Monthly invoicing applies after the first month.


What do I need to bring?

Our pricing includes bedding (blankets and beds), a chair, scratchers, toys, water and food bowls as well as 2 daily feeds of Royal Canin Fit 32 ( a vet quality dry food) or Kitten dry food. You are welcome to bring your cats own diet food if it is a fussy eater or for medical reasons.

Customers are more than welcome to bring any items that would make their feline friends stay more relaxing. 

Photo showing basic setup for Individual suites


What does my cat(s) need to have to board with you?

All pets must have a current vaccination ( Fellocell 3 or Nobivac Tricat Trio, depending who your vets are) that covers the time of their boarding. We accept vaccination boosters that are completed every one or two years. Expired vaccines or new vaccinations must be completed 10 days prior, failure to do this may mean we are unable to board your pet. 

We also prefer for all pets to have had recent flea and worm treatments.


What type of boarding do you offer?

We only offer separate boarding suites which are suitable for single or multiple cats sharing, we have a limited number of window views which we book on a first in first served basis. We are now able to also offer a number of individual outside runs from cat doors in some of the window suites, preference will be given to long stays.


What are the terms of boarding that I am required to agree to.

All customers are required to read the following terms which are also displayed on the booking confirmation and in the Cattery office. On booking in your cat it is understood by both parties that you have read and agree to the terms and conditions.

Our commitment to you:

- Rooms are fully sanitised between use including food, water bowls and bedding.

- Your pet(s) will receive individual attention and will be checked on several times a day.

- Food quantities are measured to avoid over feeding and we use only premium quality food.

- Two meals will be provided and water replenished daily.

- We will seek veterinary attention for your pet if we consider it necessary. If your animal becomes seriously ill and you cannot be contacted the appropriate treatment will be decided on by a veterinarian. The pet’s owner will pay any expenses incurred.

- Our modern building features impervious surfaces and mechanical ventilation to provide a clean and safe environment for your cat's stay. Climate control will ensure your cat's comfort and monitored security and fire alarms provide peace of mind.

Your commitment to us:

- Your pet(s) will have up to date vaccination, flea and worm treatments. Any cat found to have parasites present will be treated and charged accordingly

- We must be informed of any current medical conditions, or food requirements. We accept your animal on the basis that it is in good health and that you have disclosed to us everything we should know about your pet(s) on arrival.

- All animals are left at the owner’s risk and whilst every possible care is taken we cannot be held responsible for any illness, loss, disease or death that may occur during boarding.

- Due to the demand for accommodation during holiday periods we reserve the right to charge you for the full period booked, should you collect your cat prior to the arranged date.

- Payments must be made in full by day of departure unless prior arrangements with management have been made.



Christmas Bookings.

Please check your dates carefully. any cancellations over peak holiday periods will incur a 30% penalty fee.

All bookings for five days or less between Christmas and New Year 2024 will not be excepted until after 1st June, giving those wanting a longer holiday a chance to book.

Demand is always far greater than what is available.